Policy
Shipping Policy.
We ship worldwide. Every order is dispatched within 24 hours. If anything goes wrong, we make it right — no forms, no arguments.
We ship worldwide. Wherever you are, we'll get your order to you. If your location has any restrictions, we'll contact you within 24 hours of your order.
Dispatch Time
All orders are dispatched within 24 hours of payment confirmation. Orders placed on weekends or public holidays are dispatched the next business day.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery Estimates
| Region | Estimated Delivery | Tracking |
|---|---|---|
| United Kingdom | 3–5 business days | Included |
| United States | 5–10 business days | Included |
| UAE / GCC | 3–7 business days | Included |
| Europe | 5–10 business days | Included |
| Rest of World | 7–14 business days | Included |
Delivery estimates are provided by the carrier and may vary during peak periods or due to customs delays outside our control.
Shipping Costs
- Free shipping on all orders over $72.97
- Standard shipping rates apply to orders under $72.97 — calculated at checkout
Customs & Import Duties
International orders may be subject to customs duties or import taxes levied by your country's customs authority. These charges are the responsibility of the recipient and are not included in your order total or shipping fee.
We are not responsible for any delays caused by customs clearance processes. If you have questions about potential duties, contact your local customs office before ordering.
Order Quality Guarantee
Every ZN·1 product is professionally sourced and quality-checked before dispatch. We work only with verified suppliers and use certified ingredients. If your order arrives damaged or defective, we will replace it or issue a full refund — no questions asked.
Returns & Refunds
30-day money-back guarantee. If you are not completely satisfied with your purchase, contact us within 30 days of receipt for a full refund.
- Refunds are processed directly by ZN·1 — you will not lose money unfairly
- No return shipping required for defective or incorrect items
- Refund processed to your original payment method within 5–10 business days
To initiate a return or refund, email info@zn1world.org with your order number. We will respond within 1 hour.
ZN1 Token Delivery
After your purchase is confirmed, you will receive an email with instructions on how to access your ZN1 tokens. Check both your inbox and spam folder.
Tokens are credited to your account automatically within minutes of order confirmation. Visit zn1world.org/wallet and sign in with the email you used at checkout to view your balance.
If you have not received your token delivery email within 24 hours, contact info@zn1world.org with your order number.
Contact
For all shipping enquiries: info@zn1world.org — we reply within 1 hour.
Instagram: @zn1world